Privacy Policy

Transparency and trust are at the core of our practice. Learn how we handle your data with care.

Effective: 09/01/2026Updated: 26/02/2026

Introduction

This Privacy Policy (“Policy”) describes how Nirvisham.com, owned and operated by [Legal Entity Name] (“Nirvisham”, “we”, “us”, or “our”), collects, receives, stores, uses, discloses, transfers, and protects personal and sensitive personal data of users (“you”, “your”, “User”) who access or use our website, digital platforms, applications, services, consultations, or communications (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and consent to the collection and use of information as described herein.

1

Scope and Applicability

This Privacy Policy applies to all visitors accessing Nirvisham.com, individuals who communicate with us through online forms, email, telephone, or messaging services, users seeking toxicology-related information, preventive guidance, or wellness support, as well as healthcare professionals, institutions, or partners interacting with our Platform in any manner. This Policy governs the collection, use, and protection of information across all such interactions. However, it does not extend to third-party websites, applications, or services that may be linked through our Platform, as those external platforms operate under their own independent privacy policies and practices.

2

Information We Collect

We collect information in a lawful, fair, and transparent manner, limited to what is necessary for defined purposes.

2.1 Personal Information

This may include:

  • Full name
  • Email address
  • Mobile number
  • Postal address
  • Professional or institutional details (if voluntarily provided)

2.2 Health-Related or Sensitive Information

Only when voluntarily shared by you and strictly for service-related purposes, we may collect:

  • Lifestyle, dietary, or exposure-related information
  • Non-diagnostic wellness or toxic exposure data
  • Consultation-related inputs

Important NoteNirvisham does not provide emergency medical care and does not collect data intended for diagnosis or treatment unless explicitly stated and legally permitted.

2.3 Technical and Usage Information

Automatically collected data includes:

  • IP address
  • Browser type and device identifiers
  • Operating system
  • Access time, pages viewed, interaction patterns
  • Cookies, pixels, and similar tracking technologies

2.4 Communication Data

Records of:

  • Emails, calls, chats, feedback, and support requests
  • User-initiated correspondence
3

Lawful Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • User consent
  • Performance of services requested by you
  • Compliance with legal obligations
  • Legitimate business interests, without overriding your fundamental rights
4

Purpose of Data Collection and Use

Your information is used strictly for legitimate and lawful purposes, including enabling access to our Platform and services, responding to your inquiries and requests, and delivering educational, preventive, or wellness-related information relevant to your engagement with Nirvisham. We also use information to improve platform functionality, security, and overall user experience, as well as for internal audits, analytics, and research conducted only in anonymized or aggregated forms. Additionally, data may be processed to ensure legal and regulatory compliance, manage disputes, and mitigate operational or legal risks. Nirvisham does not sell, rent, trade, or commercially exploit your personal data under any circumstances.

5

Cookies and Tracking Technologies

Nirvisham uses cookies and similar technologies to ensure smooth and efficient platform functionality, understand user behavior for the purpose of improving content and services, and maintain session integrity and security. You may control or restrict the use of cookies through your browser settings; however, disabling cookies may limit the availability or proper functioning of certain features of the Platform.

6

Data Sharing and Disclosure

We may disclose information only in the following circumstances:

6.1 Service Providers

To trusted third parties assisting in:

  • Website hosting
  • Data analytics
  • IT support
  • Communication services

All such parties are bound by confidentiality and data protection obligations.

6.2 Legal and Regulatory Authorities

Where disclosure is required:

  • By law, court order, or government authority
  • To enforce legal rights or prevent fraud
  • To protect public health or safety

6.3 Business Restructuring

In the event of merger, acquisition, restructuring, or transfer of ownership, user data may be transferred subject to confidentiality and continuity of protection.

7

Data Storage and Security Measures

We implement industry-standard technical, administrative, and organizational safeguards to protect personal information, including the use of secure servers, controlled access mechanisms, encryption where appropriate, restricted internal access to authorized personnel only, and regular system audits to identify and mitigate risks. While we take all reasonable measures to safeguard data, no digital transmission or storage system can be guaranteed to be completely secure, and therefore Nirvisham cannot assure absolute security of information.

8

Data Retention Policy

Personal data is retained only for the period necessary to fulfill the purposes for which it was collected, to comply with applicable legal, regulatory, or contractual obligations, and to support legitimate business continuity requirements. Once such data is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable data protection standards.

9

User Rights and Choices

Subject to applicable laws and regulations, you have certain rights in relation to your personal data. These rights include the ability to request access to the personal information we hold about you and to obtain details regarding how such information is processed. You may request correction, modification, or updating of any personal data that is inaccurate, incomplete, or outdated. Where processing is based on your consent, you have the right to withdraw such consent at any time; however, withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal. You may also request deletion or erasure of your personal data, subject to applicable legal, regulatory, or contractual retention obligations that require us to retain certain information for a defined period. In addition, you have the right to object to or restrict specific data processing activities where such processing is not mandated by law or required for the performance of services requested by you. All requests relating to the exercise of these rights may be submitted using the contact details provided below and will be reviewed and addressed within a reasonable timeframe in accordance with applicable data protection laws.

10

Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If such data is identified, it will be promptly deleted.

11

Third-Party Links and External Platforms

Our Platform may contain links to third-party websites or tools. Nirvisham is not responsible for their privacy practices, content, or data handling.

12

Limitation of Liability

Nirvisham shall not be held liable for any unauthorized access to personal data arising from circumstances beyond its reasonable control, including but not limited to cyberattacks, technical failures, or events attributable to third-party service providers. We shall also not be responsible for any consequences resulting from inaccurate, incomplete, or misleading information provided by users themselves, or for the misuse, misinterpretation, or unauthorized use of Platform content by third parties. All users access and use the Platform voluntarily, at their own discretion, and entirely at their own risk, and Nirvisham disclaims any liability arising from such use to the maximum extent permitted by law.

13

Policy Updates and Amendments

Nirvisham reserves the right to amend, modify, or update this Privacy Policy at any time to reflect changes in applicable laws or regulatory requirements, technological advancements, operational practices, or the expansion of services offered through the Platform. Any revised version of this Privacy Policy will be published on this page with an updated effective date. Your continued access to or use of the Platform after such updates constitutes your acknowledgment of, and agreement to be bound by, the revised Privacy Policy.

14

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India, and courts located within India shall have exclusive jurisdiction.

15

Contact Information

For questions, concerns, or data-related requests, please contact:

Grievance Officer

Dr. Mohamed Muzzammel

healthcare@nirvisham.com

No.32, Gandhi street, 2nd main road, Thatchinamoorthy Nagar, Sokkanathen pet, Puducherry- 605009

9342662825